Contact support
Email app.localprice@gmail.com with your account email, affected app name, and what you expected to happen. Never send an Apple ID password, unredacted private API key, full card number, or RevenueCat secret key by email.
Subscriptions and billing
- On iPhone, open LocalPrice Settings and choose Manage subscription or Restore purchases.
- Manage an Apple subscription at Apple Subscriptions.
- Request an App Store refund through Report a Problem.
- For web billing, include the account email and approximate purchase time, but no card details.
Delete your account
In LocalPrice, open Settings → Account → Delete account → Delete permanently. This removes your LocalPrice account, encrypted store credential, catalogs, pricing strategies, and price history.
Cancel an Apple or web subscription separately if you want recurring billing to stop. Account deletion itself does not cancel an external subscription.
App Store Connect troubleshooting
- Confirm the API key belongs to the same Apple team and can access the app.
- Confirm the Bundle ID and app identifier match App Store Connect.
- If access was revoked or expired, create a new key and choose Reconnect in LocalPrice.
- After submitting prices, use the App Store Connect link shown by LocalPrice to verify the scheduled effective date.
Privacy requests
For access, correction, portability, objection, or another privacy request, email support from your account address. Account deletion is available directly in the app and does not require contacting support.